company services customters careers contacts
 
  CONTENT DEVELOPMENT
technical writing  
instructional design  
website  
     
  DESIGN  
graphic design  
multimedia  
photography  
desktop publishing  
     
 

PROCESS

 
project management  
process consulting  

Overview
Companies and other organizations face the challenge of providing their customers product and service information in easy-to-understand documents and courseware. cPubs transforms the challenge into an elegant solution, producing information that enhances the appeal of an organization’s products and services.

How Do We Do It?
cPubs works closely with a client to:

•  Identify the client’s specific information goals for the product or service
•  Identify the information needs of their customers
•  Determine the best method for delivering the information — printed manuals, online documents, online help, websites, interactive web-based training, classroom training, “blended” training, or other methods
•  Develop an understanding of the information well enough to communicate it effectively to the target audience. This step includes gathering information from interviews (with subject matter experts, stakeholders, and others), review of existing materials (if any), and actual use of the product or service (where possible)
•  Design, write, and produce attractive, usable materials that enhance the image of the client.

Popular Services
cPubs provides a wide range of documentation, website, and training development services. For more information, browse the services to the left.


 

 

 
©2008 cPubs. All Rights Reserved.