Services

Organizations face the challenge of providing their customers and others information in easy-to-understand documents and courseware. cPubs transforms the challenge into an elegant solution, producing information that enhances the appeal of an organization's products, programs, and services.

How Do We Do It?

cPubs works closely with a client to:

• Identify the client's specific information goals
• Identify the information needs of the target audience
• Determine the best method for delivering the information - printed manuals, online documents, online help, website content, interactive web-based training, classroom training, or other methods
• Develop an understanding of the information well enough to communicate it effectively to the target audience; this step includes gathering information from interviews (with subject matter experts, stakeholders, and others), review of existing materials (if any), and actual use of the product or service (where possible)
• Design, write, and produce attractive, usable materials that enhance the image of the client

Popular Services

cPubs provides a wide range of documentation and training development services. For more information, browse the services to the left.